Privacy Policy

1. Introduction

MTC Digital Services ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (mtcdigitalservices.com), including any other form of communication with us. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following personal information:

Contact Information: Name, email address, phone number, and address.

Service Information: Information regarding the services you are interested in or request.

Payment Information: Payment details when you purchase our services.

Website Usage Data: IP address, browser type, operating system, and access times.

3. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our services.

To communicate with you regarding appointments, inquiries, or updates about our services.

To send you SMS/text messages related to your service requests, appointments, or account notifications (with your consent).

To process transactions and manage billing.

To personalize your experience on our website.

To detect and prevent fraud or unauthorized activities.

4. SMS/Text Messaging

By providing your phone number and opting in via our website forms, appointment scheduling, or other points of contact, you consent to receive SMS/text messages from MTC Digital Services. These messages may include appointment confirmations, service updates, reminders, and other information related to your account or requested services.

Opt-In: You may opt in to receive text messages by submitting your phone number through our website, contact forms, or by otherwise requesting SMS communications from us.

Message Frequency: Message frequency may vary depending on your interactions with us and the services you have requested.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.

Help: For assistance, reply HELP to any message or contact us at (248) 936-6500 or [email protected].

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We comply with all applicable laws and regulations governing SMS/text messaging, including the Telephone Consumer Protection Act (TCPA) and the guidelines set forth by the Cellular Telecommunications Industry Association (CTIA).

5. Sharing Your Information

We do not sell or trade your personal information.

6. Security of Your Information

We employ commercially reasonable security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control or delete cookies via your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Your Privacy Rights

You have the right to:

Access, update, or delete your personal information.

Opt-out of receiving promotional communications from us.

Opt-out of SMS/text messages by replying STOP.

Request details about how we process your personal data.

To exercise these rights, contact us at (248) 936-6500 or [email protected].

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page. Continued use of our website following such changes constitutes your acceptance of these updates.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Phone: (248) 936-6500

Email: [email protected]